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Ufone Complaint


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Reply to topic    Forum Pakistan - Pakistani Forums Home » Ufone
Ufone Complaint
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Shazia
Global Moderator
Global Moderator


Joined: 15 Feb 2007
Posts: 2263

Ufone Complaint
If you have any complaints regarding Ufone service, please feel free to tell it to Pakistani public.

We hope that Ufone will take necessary measures to remove your complaints as soon as possible.

_________________
Salam Pakistan,


Pak People
Love Pakistan, Love PTV, Love Lollywood, Love Pakistani dramas, films, radio, music and songs, Love Pakistani Products
Thu Aug 02, 2007 2:32 am View user's profile Send private message
friendly_boy2008
Pak Newbie


Joined: 16 Jul 2007
Posts: 21
Location: lahore

complain Reply with quote
Aslaam o Alicum! main ne akser jazz 2 jaaz dakha hai k ager koi miss kere or us ki miss call receive ho jay to 1 ya 2 sec ki receive ho to us k paise cut nhi hote.. esa ufone ka kion nhi ?
Mon Aug 06, 2007 2:19 pm View user's profile Send private message Yahoo Messenger
muhammad.farooque
Pak Newbie


Joined: 16 Jan 2008
Posts: 10
Location: Lahore

Portability Problem Reply with quote
aoa
dear all,
i have made portability from telenor to ufone
so i observed that there is a problem in messaging
outgoing is perfect but msgs are not received at correct time
the delay is about in hours/one day
so
. . . . ..
what can be done with this prob....?

Regards
Muhammad Farooq
muhammad.farooque@hotmail.com
Wed Jan 30, 2008 8:53 pm View user's profile Send private message Send e-mail Yahoo Messenger MSN Messenger
survanick
Pak Newbie


Joined: 17 Apr 2008
Posts: 5

Problam late delivery for sms Reply with quote
Waliaikum Salam..
Koi masla Nahi hai, delivery reports off kerdo, mobile off ker kay on karo both ends per or problam resolve ye masla kuch technical hai resolve hojai ga esa sabhi operators k sath. esa kernay per maasla hal hojaiga Guaranteed!!! 101% message memory sufficient honi chahiyeiss k sath..
Thu Apr 17, 2008 2:03 pm View user's profile Send private message
bhai_jaan
Pak Newbie


Joined: 08 Jan 2008
Posts: 47

good Reply with quote
good
Sun Aug 03, 2008 11:39 am View user's profile Send private message
picasso
Junior PK Member
Junior PK Member


Joined: 24 Sep 2007
Posts: 59
Location: peshawar

not satisfied with Uwon Reply with quote
AoA
well has anybody noted that though they claim to charge 1per min exc taxes but i guess after a brief call of 2 to 3 mins u end up with almost 8 to 11 Rs ( this is just an example of wat most of the time i experience n thats y i've given a range )

i just wanted to know is all this normal?
WATEVER IT MAY B
BUT I M OF THE VIEW THAT THE MOBILE OPERATING COMPANIES ARE MILKING THIS NATION BY THIER TRICKY ADVERTISEMENT CAMPAIGNS. and this is not just for u fone

any comments?/????????
Sun Aug 03, 2008 12:11 pm View user's profile Send private message
SARDAR ALI
Pak Newbie


Joined: 22 Apr 2009
Posts: 1
Location: MARDAN

Reply with quote
Sir

Mardan 2 franchise has replaced my ufone Easy load sim No 0332-5359091 on 25 March 2009 having balance of Rs 1480/-
I take up the matter with franchise 1 and 2 but of no use. I personally meet with Sajjad in franchise 1, he recieved my complaint many times but didn't took any action.

SARDAR ALI
Wed Apr 22, 2009 8:59 am View user's profile Send private message Send e-mail
cmaspk
Pak Newbie


Joined: 16 Feb 2009
Posts: 7
Location: Islamabad

Reply with quote
ufone ke signal quality agg kal down hai awaz sahi nahi ati
Fri Jun 19, 2009 12:11 am View user's profile Send private message Send e-mail Visit poster's website Yahoo Messenger MSN Messenger
merrydallschool
Pak Newbie


Joined: 29 Sep 2008
Posts: 45
Location: Kajaani, Finland

About security deposit Reply with quote
Hello,

I transfer my number from postpay to prepay and have a security deposit of Rs. 1500/- with ufone. I try to communicate with them several time, they did listen but no response at all. I don't know why they have this kind of attitude towards customers. Since, they didn't respond well, I forget this amount because its due from 2008. May be this amount could help ufone to improve its CR.

Hope So............
Sun May 09, 2010 3:28 am View user's profile Send private message
vishalmandhan
Pak Newbie


Joined: 16 Mar 2014
Posts: 1
Location: Punjab colony karachi

Balance deducted without any reason and no response Reply with quote
Maine karachi package kiya tha aur mere 12 rupees cut gae and confirmation message bi agaya par maine jab ufone number pe taqreeban 45 baat ki to mere 83 rupees charge hogae maine complaint ki thy 10 March 2014 ko aur mujhe baar baar time dekar pareshan kiya ufone walon ne k ek din baad call karen 1 baje call karen balance ap ko mil jae ga, 1 baje call karne ke baad: maine phir se ap ki request bhejy hai ap subha 7 tak wait karen, aese karte karte mera 50 ka load sirf ufone center pe call karte karte chala gaya. I try to communicate with them several time, they did listen but no response at all. I don't know why they have this kind of attitude towards customers. This is what the hell ufone service.
Sun Mar 16, 2014 12:30 pm View user's profile Send private message
junaid55777
Pak Newbie


Joined: 01 Jul 2014
Posts: 9

Balance deducted without any reason and no response Reply with quote
Mery sath bb yehi hua. I am very sad. Maine karachi package kiya tha aur mere 12 rupees cut gae and confirmation message bi agaya par maine jab ufone number pe taqreeban 45 baat ki to mere 83 rupees charge hogae maine complaint ki thy 10 March 2014 ko aur mujhe baar baar time dekar pareshan kiya ufone walon ne k ek din baad call karen 1 baje call karen balance ap ko mil jae ga, 1 baje call karne ke baad: maine phir se ap ki request bhejy hai ap subha 7 tak wait karen, aese karte karte mera 50 ka load sirf ufone center pe call karte karte chala gaya. I try to communicate with them several time, they did listen but no response at all. I don't know why they have this kind of attitude towards customers. This is what the hell ufone service.
Tue Jul 01, 2014 1:54 pm View user's profile Send private message Visit poster's website
sharif5
Senior Proud Pakistani
Senior Proud Pakistani


Joined: 25 Apr 2009
Posts: 1092
Location: karachi

Ufone SMS can’t send any special reason? Reply with quote
I got package uFoNe 603 ( 14 days ) for sending 10,000 sms but surprise when sending sms to cell No. 0320 can’t delivery ( rcvd sms from UfOnE dated Nov 13, 15 ) if you have doubt than ask from message history from Ufone.

Perhaps this cell no. 0320 does not exist in Pakistan that reason can’t delivered? This type of cheating practice I have faced many times but PTA remain silent observer on other hand consumer facing problem after paying for sms service.

Ufone uniform policy do not response the consumer immediately but reply only if PTA send letter to them, which indicate how they are facing pain to attending the complain, that reason Remain speechless and not attending the complain which can’t hide their cheating practice.

I request to PTA when a consumer ( like me ) does not send 10,000 hardly utilize 1500 to 2000 than remaining sms why not add when next time I activate sms 603 package? When PTA will awake and take care of consumer interest?

Ufone only remember to send sms message for getting ADVANCE LOAN IN which they have benefit but OFTEN forgotten to attending the consumer complain?


Thanking You


Yours faithfully



( Ashfaq Sharif )
Sat Nov 21, 2015 9:47 am View user's profile Send private message Send e-mail Yahoo Messenger
sharif5
Senior Proud Pakistani
Senior Proud Pakistani


Joined: 25 Apr 2009
Posts: 1092
Location: karachi

u fOnE complain advice Reply with quote
my advice to report this happening to PTA, CPLC and Governor of sind for necessary action.

If you can arrange email by own source than good otherwise pls inform me
Sun Jan 10, 2016 7:35 pm View user's profile Send private message Send e-mail Yahoo Messenger
Imama Nadeem
Senior Proud Pakistani
Senior Proud Pakistani


Joined: 10 Jun 2016
Posts: 1562

Reply with quote
i have many complaints u slove it?????????????????????
Sat Jun 11, 2016 11:34 am View user's profile Send private message
fatimaawa
Pak Newbie


Joined: 17 Mar 2017
Posts: 41

Reply with quote
How ufone balance share to other number ?? any codes
Fri Mar 17, 2017 5:42 pm View user's profile Send private message Visit poster's website
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