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u-fone cheating performance

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Reply to topic    Forum Pakistan - Pakistani Forums Home » Ufone
u-fone cheating performance
Author Message
Senior Proud Pakistani
Senior Proud Pakistani

Joined: 25 Apr 2009
Posts: 1101
Location: karachi

u-fone cheating performance
u-fone cheating performance
I want to drawn the attention towards PTA regarding how U-fone doing cheating with its customers, as I activate sms package 603 which last 14 days and send 2500 sms to any net work in Pakistan which cost Rs.36.

When I activate 603 package 603 on Aug 8, 2013 which last up to Aug 22, 13 but unfortunately my sms package suddenly stop on Aug 20, 13 at night when I lodge complain than U-fone replied me that I have utilized the sms quote that reasons I canít send further sms.

But honest speaking I hardly manage to send 1,369 but surprise and hurting to knew that how possible I have utilized sms quote besides this U-fone further charged me for sending sms even I have package 603 active.

Date Amount On Account of
Aug 20, 13 Rs. 18.90 sms charges even My package is active
Aug 10, 13 1.80 - do Ė

Even I forward my written complain to u-fone and PTA but more surprise u-fone adopt a policy not attend or reply the customers complain and PTA remain speechless or never questioned from u-fone regarding the cheating practice and protect the customers interest.

U-fone never forget or have pain when sending sms to its customers when low balance or get loan amount of Rs.30, it means U-fone act where its own interest, if they got advance money from sending 2500 sms to any net working in Pakistan than replied me why 2 days earlier stop sending my sms and charged me extra Rs. 20.70, this is smallest example of u-fone cheating.

I will continue my protest till u-fone does not give me credit of by wrongly charged balance of Rs. 20.70 plus taxes and allow me 2 days additional after end my package as earlier in Aug 20, 13 my sms package end before 2 days.

When U-fone ends cheating practice and PTA will care and protect the interest of customers is remain only a sweet dream?

What reasons PTA is awaiting and not taking the history from U-fone and see how many sms I have send and question why additional charged from sms perhaps U-fone have special permission to charge the extra with its customers?

Thanking You

Yours faithfully

( Ashfaq Sharif )

Tue Aug 27, 2013 5:13 pm View user's profile Send private message Send e-mail Yahoo Messenger
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Ha hae!!

But u phone k add tto bharre mazze k hote hey Embarassed

I am so clever that sometimes I don't understand a single word of what I am saying
Tue Aug 27, 2013 5:31 pm View user's profile Send private message
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