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Sub : SMS can’t send any special reason?


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Reply to topic    Forum Pakistan - Pakistani Forums Home » Ufone
Sub : SMS can’t send any special reason?
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sharif5
Senior Proud Pakistani
Senior Proud Pakistani


Joined: 25 Apr 2009
Posts: 1101
Location: karachi

Sub : SMS can’t send any special reason?
AS/046/2015
Nov 20, 2015


Customer Service Centre
uFoNe
Karachi

Consumer Complain
P T A
Karachi



Sub : SMS can’t send any special reason?


Dear Sir

I got package uFoNe 603 ( 14 days ) for sending 10,000 sms but surprise when sending sms to cell No. 0320 can’t delivery ( rcvd sms from UfOnE dated Nov 13, 15 ) if you have doubt than ask from message history from Ufone.

Perhaps this cell no. 0320 does not exist in Pakistan that reason can’t delivered? This type of cheating practice I have faced many times but PTA remain silent observer on other hand consumer facing problem after paying for sms service.

Ufone uniform policy do not response the consumer immediately but reply only if PTA send letter to them, which indicate how they are facing pain to attending the complain, that reason Remain speechless and not attending the complain which can’t hide their cheating practice.

I request to PTA when a consumer ( like me ) does not send 10,000 hardly utilize 1500 to 2000 than remaining sms why not add when next time I activate sms 603 package?

Ufone only remember to send sms message for getting ADVANCE LOAN IN which they have benefit but forgotten to attending the consumer complain?



Thanking You


Yours faithfully



( Ashfaq Sharif )
Sun Dec 20, 2015 7:38 pm View user's profile Send private message Send e-mail Yahoo Messenger
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