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Reply to topic    Forum Pakistan - Pakistani Forums Home » PTCL Telephone
Smart TV
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UroojTariq
Pak Newbie


Joined: 12 Oct 2008
Posts: 38
Location: Karachi, Pakistan

Smart TV
اسلام و علیکم:
جناب من میں نے اس نمبر 36961792پر جو محمد وقاص کے نام سے رجسٹرڈ ہے 26ستمبر 2010 کو اسمارٹ ٹی وی ایکٹیؤ کرنے کی درخواست دی تھی۔
جسے ڈیڑھ ماہ گزر جانے کے باوجود بھی رسپانس نہیں دیا گیا ہے۔
20 دن تو یہ کہا گیا کہ کام ہو رہا ہے کام ہو رہا ہے۔
پھر مجھے مختلف ایکسچیج جانے کو کہا گیا(میرا ایکسچیج نارتھ کراچی ہے جبکہ بتایا گیا کہ سمارٹ ٹی وی نارتھ ناظم آباد ایکسچیج ڈیل کرتا ہے۔(
وہاں اکثر مایوسی کہ ساتھ آنا پڑتا تھا کہ
شبیر حسین صاحب وہاں جو
DSL
کے سیکشن کو دیکھتے ہیں وہاں موجود نہیں ہوتے۔
پھر ایک دن وہ مل گئے تو ان کا کہنا ہے کہ
PTCL
اب سمارٹ ٹی وی کی صرف درخواستیں لیتا ہے مگر کنکشن
3rd Party
کانٹریکٹر لگاتی ہے جس بناء پر جناب سکندر صاحب کا یہ نمبر مجھے عنایت کیا گیا 03009233343۔
جناب سے بھی 2 بار فون پر گفتگو ہوئی جس کے نتیجہ میں مجھے 3 بار کال موصول ہوئیں کہ ہم کال دوپہر 3 بجے آپ کے گھر کنکشن لگانے آرہے ہیں اور 2 بار صبح فون آیا آج 2 بجے ہم آرہے ہیں مگر ہر بار ایسا ہوا کہ میں دفتر سے گھر آگیا آدھی چھٹی لے کر مگر وہ نہ آئے۔

1236 پر ہار 2 دن بعد شکایت درج کروا دیتا ہوں مگر کوئی افاقہ نہیں
کوئی ہے جو گورنمنٹ کے اس ادارے میں لوگوں کی پریشانی کا حل نکال سکتا ہو۔۔۔؟؟

مدد کا طلبگار
محمد طارق راحیل




Thu Nov 11, 2010 12:57 pm View user's profile Send private message Send e-mail Visit poster's website Yahoo Messenger MSN Messenger ICQ Number
khalidsaeed2010
Pak Newbie


Joined: 14 Jul 2010
Posts: 20

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i love this website. i realy do
Fri Nov 12, 2010 6:12 pm View user's profile Send private message
UroojTariq
Pak Newbie


Joined: 12 Oct 2008
Posts: 38
Location: Karachi, Pakistan

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mai heran hon k akhir ye kia hai?
ye kesa jawab dia ap ne ye spam nai hai?
Sun Nov 14, 2010 11:31 am View user's profile Send private message Send e-mail Visit poster's website Yahoo Messenger MSN Messenger ICQ Number
khtm_r
Pak Newbie


Joined: 03 Nov 2007
Posts: 6

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What is it? Is it abt smart TV by PTCL or something new???
Thu Nov 18, 2010 5:50 am View user's profile Send private message MSN Messenger ICQ Number
kharadar
Pak Newbie


Joined: 29 Sep 2012
Posts: 21

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Smart TV is or I charge too Will apply.
Tue Oct 09, 2012 6:40 pm View user's profile Send private message Yahoo Messenger
payalsaeed
Full PK Member
Full PK Member


Joined: 12 Apr 2013
Posts: 103
Location: rawalpindi

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ptcl smart tv app is best option its free for april and may...just download the app and
call 0800 8 0800 for subscription,
it offers you 125 channels with HD quality uninterrupted video Very Happy
Sat Apr 13, 2013 11:09 am View user's profile Send private message
payalsaeed
Full PK Member
Full PK Member


Joined: 12 Apr 2013
Posts: 103
Location: rawalpindi

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what is time shift television?is it a some kind of feature in smart tv?
Tue Apr 30, 2013 5:09 pm View user's profile Send private message
salim raza
Junior PK Member
Junior PK Member


Joined: 30 Apr 2013
Posts: 70
Location: pakistan

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payalsaeed wrote:
what is time shift television?is it a some kind of feature in smart tv?


Time Shift Television is an exciting feature that allows viewers to playback live TV channels at any time they want. So when the viewer misses an important part of a movie, a play or a sporting event, he can view it by ‘rewinding’ that particular channel , watching the missed part and then coming back to live action. This function will be available to the TV viewers for the first time in Pakistan and only through the PTCL Smart TV service.
Tue Apr 30, 2013 5:11 pm View user's profile Send private message
payalsaeed
Full PK Member
Full PK Member


Joined: 12 Apr 2013
Posts: 103
Location: rawalpindi

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what is video on demand feature? is it very expensive?
Tue Apr 30, 2013 5:12 pm View user's profile Send private message
salim raza
Junior PK Member
Junior PK Member


Joined: 30 Apr 2013
Posts: 70
Location: pakistan

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payalsaeed wrote:
what is video on demand feature? is it very expensive?


its not very expensive video on demand is very reasonable you don't need to pat too much for that.Video on Demand is a service that provides end users to interactively request and receive videos. VOD permits a customer to select a program from a catalogue using EPG (Electronic Program Guide). The play out of the selected movie starts nearly instantaneously on the customer's TV. A film that is chosen, for example, will be available for multiple viewing during 24 hours without any extra charge.
Tue Apr 30, 2013 5:14 pm View user's profile Send private message
payalsaeed
Full PK Member
Full PK Member


Joined: 12 Apr 2013
Posts: 103
Location: rawalpindi

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i am very confused about one more feature of smart tv thats in nearest video on demand or NVOD?what is that?
Tue Apr 30, 2013 5:16 pm View user's profile Send private message
salim raza
Junior PK Member
Junior PK Member


Joined: 30 Apr 2013
Posts: 70
Location: pakistan

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payalsaeed wrote:
i am very confused about one more feature of smart tv thats in nearest video on demand or NVOD?what is that?


NVOD is another exciting feature working like a community TV Channel. A number of channels are allocated for NVOD. Popular or recently released movies and programs are played on NVOD channels and are available to all Smart TV viewers. Difference between VOD & NVOD is that VOD is a personalized service catering only to individual needs, on payment whereas NVOD is like community cinema available to all Smart TV customers at no extra cost. In case of NVOD channels, customer feedback plays a pivotal role in content selection.
Tue Apr 30, 2013 5:17 pm View user's profile Send private message
payalsaeed
Full PK Member
Full PK Member


Joined: 12 Apr 2013
Posts: 103
Location: rawalpindi

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there is a one more very interesting feature in ptcl smart tv and because of that feature i want to subscribe for that can any body explain me how can i use prental channel control?
Tue Apr 30, 2013 5:19 pm View user's profile Send private message
salim raza
Junior PK Member
Junior PK Member


Joined: 30 Apr 2013
Posts: 70
Location: pakistan

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payalsaeed wrote:
there is a one more very interesting feature in ptcl smart tv and because of that feature i want to subscribe for that can any body explain me how can i use prental channel control?


Use EPG feature to assign Parental Lock to selected content (VOD and TV Channels),EPG (Electronic Program Guide),Electronic Program Guide (EPG) is an extremely responsive and feature-rich application that manages viewer interaction during channel and program selection. It is an on-screen guide to schedule broadcast television programs, allowing viewers to navigate, select, and discover content by time, title, channel, genre, etc, by use of their remote control. It also provides access to billing details, changing password and managing favorites.
Tue Apr 30, 2013 5:21 pm View user's profile Send private message
payalsaeed
Full PK Member
Full PK Member


Joined: 12 Apr 2013
Posts: 103
Location: rawalpindi

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Is the rewind speed fixed or variable? How do I use the Time shift Television features?
Tue Apr 30, 2013 5:22 pm View user's profile Send private message
salim raza
Junior PK Member
Junior PK Member


Joined: 30 Apr 2013
Posts: 70
Location: pakistan

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payalsaeed wrote:
Is the rewind speed fixed or variable? How do I use the Time shift Television features?


for that feature you have to Press the rewind button on your smart TV remote control unit. The top right corner of the TV screen will show a rewind “2X” (speed of up-to 32 X) display and the live program will start rewinding. Press the PLAY button on your PTCL Smart TV remote control unit to play the program from your desired spot.
Tue Apr 30, 2013 5:23 pm View user's profile Send private message
payalsaeed
Full PK Member
Full PK Member


Joined: 12 Apr 2013
Posts: 103
Location: rawalpindi

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Can I rewind a time shift television channel quickly to my desired spot?
Tue Apr 30, 2013 5:25 pm View user's profile Send private message
salim raza
Junior PK Member
Junior PK Member


Joined: 30 Apr 2013
Posts: 70
Location: pakistan

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payalsaeed wrote:
Can I rewind a time shift television channel quickly to my desired spot?


For rewinding a live program on speed faster than 32X, Press the seek button on your PTCL Smart TV remote control unit. A seek bar will appear at the lower mid area of your screen. Use the volume up/down button to rewind the program to your desired position. Press PLAY to start playing form your selected spot.
Tue Apr 30, 2013 5:26 pm View user's profile Send private message
payalsaeed
Full PK Member
Full PK Member


Joined: 12 Apr 2013
Posts: 103
Location: rawalpindi

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I am using the new STB (model EC1309) how do I use the seek feature?
Tue Apr 30, 2013 5:27 pm View user's profile Send private message
salim raza
Junior PK Member
Junior PK Member


Joined: 30 Apr 2013
Posts: 70
Location: pakistan

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payalsaeed wrote:
I am using the new STB (model EC1309) how do I use the seek feature?


In case you are using STB model EC1309, press the PAUSE button to display the seek bar. Use volume up/down buttons on your PTCL Smart TV remote control unit, to rewind to your desired position. Press the PLAY button to start playing the program from your desired spot.
Tue Apr 30, 2013 5:28 pm View user's profile Send private message
payalsaeed
Full PK Member
Full PK Member


Joined: 12 Apr 2013
Posts: 103
Location: rawalpindi

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i have heard too much about parental control anybody explain me what is parental control in ptcl smart tv?
Tue Apr 30, 2013 5:30 pm View user's profile Send private message
salim raza
Junior PK Member
Junior PK Member


Joined: 30 Apr 2013
Posts: 70
Location: pakistan

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payalsaeed wrote:
i have heard too much about parental control anybody explain me what is parental control in ptcl smart tv?


This feature enables parents to restrict certain channels which are not suitable for juvenile viewing. Restriction is enabled by assigning a password to particular channel thus empowering parents to control the content their children can watch.
Tue Apr 30, 2013 5:31 pm View user's profile Send private message
payalsaeed
Full PK Member
Full PK Member


Joined: 12 Apr 2013
Posts: 103
Location: rawalpindi

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any body know how can i use the video on demand feature in ptcl smart tv ?
Tue Apr 30, 2013 5:33 pm View user's profile Send private message
salim raza
Junior PK Member
Junior PK Member


Joined: 30 Apr 2013
Posts: 70
Location: pakistan

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payalsaeed wrote:
any body know how can i use the video on demand feature in ptcl smart tv ?


To use this feature simply press the VOD button on the EPG which takes you to categorized content library which includes most popular Genres.
Tue Apr 30, 2013 5:34 pm View user's profile Send private message
payalsaeed
Full PK Member
Full PK Member


Joined: 12 Apr 2013
Posts: 103
Location: rawalpindi

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what is electronic program guide and how can i get access to it?
Tue Apr 30, 2013 5:35 pm View user's profile Send private message
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