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PTCL New telephone connection


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Reply to topic    Forum Pakistan - Pakistani Forums Home » PTCL Telephone
PTCL New telephone connection
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Diya
Junior PK Member
Junior PK Member


Joined: 16 Feb 2007
Posts: 50

PTCL New telephone connection
One of my friend has requsted for a new PTCL connection, but still after 2 months not able to get the telephone line. She lives in Rawalpindi which is a modern city. If this is what PTCL doing in city like rawalpindi then what you can think PTCL will be doing in remote areas.

PTCL need to improve their customer services a lot. Everybody has lot of complaints from PTCL. If you claim that they will provide you telephone within a week why cannot they act upon it?
Fri May 18, 2007 5:16 pm View user's profile Send private message
bigbrother
Pak Newbie


Joined: 16 Feb 2007
Posts: 23

Reply with quote
New PTCL connections are delayed because PTCL has not paid the price to contractor who had put the underground wires and that contractor is not allowing the PTCL personnel to give new connections until the price has been paid (this is according to PTCL personnel). Is not this stupid?
Sat May 26, 2007 4:32 pm View user's profile Send private message
dostmuhammad
Pak Newbie


Joined: 24 Apr 2008
Posts: 2
Location: karachi pakistan

Reply with quote
کنیکشن نہیں ملا شکر کریں۔ اگر مل گیا تو پہر سروس سے بہت پریشان ہوجائیں گے میری طرح۔ سال میں 6 مہینے خراب رہتا ہے۔
Thu Apr 24, 2008 8:57 am View user's profile Send private message
urfi67
Forum Family Member
Forum Family Member


Joined: 25 Apr 2008
Posts: 8248

Reply with quote
it can happen sum time but otherwise system is ok,,,u need 2 tell rite person abt ur problem
Tue Apr 29, 2008 3:29 pm View user's profile Send private message
namsu
Pak Newbie


Joined: 07 Sep 2007
Posts: 19

i think wait for one more area Reply with quote
i apply in lhr the exchange said no extra line waiting for 3 months more
Fri May 02, 2008 11:24 am View user's profile Send private message MSN Messenger
UroojTariq
Pak Newbie


Joined: 12 Oct 2008
Posts: 38
Location: Karachi, Pakistan

Reply with quote
اسلام و علیکم:
جناب من میں نے اس نمبر 36961792پر جو محمد وقاص کے نام سے رجسٹرڈ ہے 26ستمبر 2010 کو اسمارٹ ٹی وی ایکٹیؤ کرنے کی درخواست دی تھی۔
جسے ڈیڑھ ماہ گزر جانے کے باوجود بھی رسپانس نہیں دیا گیا ہے۔
20 دن تو یہ کہا گیا کہ کام ہو رہا ہے کام ہو رہا ہے۔
پھر مجھے مختلف ایکسچیج جانے کو کہا گیا(میرا ایکسچیج نارتھ کراچی ہے جبکہ بتایا گیا کہ سمارٹ ٹی وی نارتھ ناظم آباد ایکسچیج ڈیل کرتا ہے۔(
وہاں اکثر مایوسی کہ ساتھ آنا پڑتا تھا کہ
شبیر حسین صاحب وہاں جو
DSL
کے سیکشن کو دیکھتے ہیں وہاں موجود نہیں ہوتے۔
پھر ایک دن وہ مل گئے تو ان کا کہنا ہے کہ
PTCL
اب سمارٹ ٹی وی کی صرف درخواستیں لیتا ہے مگر کنکشن
3rd Party
کانٹریکٹر لگاتی ہے جس بناء پر جناب سکندر صاحب کا یہ نمبر مجھے عنایت کیا گیا 03009233343۔
جناب سے بھی 2 بار فون پر گفتگو ہوئی جس کے نتیجہ میں مجھے 3 بار کال موصول ہوئیں کہ ہم کال دوپہر 3 بجے آپ کے گھر کنکشن لگانے آرہے ہیں اور 2 بار صبح فون آیا آج 2 بجے ہم آرہے ہیں مگر ہر بار ایسا ہوا کہ میں دفتر سے گھر آگیا آدھی چھٹی لے کر مگر وہ نہ آئے۔

1236 پر ہار 2 دن بعد شکایت درج کروا دیتا ہوں مگر کوئی افاقہ نہیں
کوئی ہے جو گورنمنٹ کے اس ادارے میں لوگوں کی پریشانی کا حل نکال سکتا ہو۔۔۔؟؟

مدد کا طلبگار
محمد طارق راحیل
Thu Nov 11, 2010 3:20 pm View user's profile Send private message Send e-mail Visit poster's website Yahoo Messenger MSN Messenger ICQ Number
azeem_nawaz
Pak Newbie


Joined: 20 Dec 2010
Posts: 1

New PTCL Connection is not activating :( Reply with quote
I applied for new connection two months ago,but still i am in waiting list.Today i received a phone call from ptcl headquater Islamabad,the operator was saying that your new connection has been initiated (funny na Razz ).....
but when i contacted home,no one came there to activate new connection.
What should i do? any suggestions??????
Mon Dec 20, 2010 3:42 pm View user's profile Send private message
kharadar
Pak Newbie


Joined: 29 Sep 2012
Posts: 21

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Service is very good connections in Karachi as soon as 3 days after getting the call will be available at the door and stood in line.
Tue Oct 09, 2012 6:37 pm View user's profile Send private message Yahoo Messenger
sharif5
Senior Proud Pakistani
Senior Proud Pakistani


Joined: 25 Apr 2009
Posts: 1101
Location: karachi

Reply with quote
I offer PTCL service if any one have complain regarding the following issue

1. PTCL dead / disturbance
2. PTCL billing not receiving timely
3. DSL speed is slow or not working
4. Delay in new connections

I will charge my consultation fee Rs.1000 per client.

email : ashfaqsharifstock@gmail.com

Fri Mar 25, 2016 11:46 am View user's profile Send private message Send e-mail Yahoo Messenger
ebayteleshop
Pak Newbie


Joined: 01 Feb 2016
Posts: 27

Shakti Prash in Pakistan Reply with quote
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Sun Apr 03, 2016 7:39 pm View user's profile Send private message
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