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PTCL Launches Entertainment Portal: MyTv.Com.Pk


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Reply to topic    Forum Pakistan - Pakistani Forums Home » PTCL Telephone
PTCL Launches Entertainment Portal: MyTv.Com.Pk
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payalsaeed
Full PK Member
Full PK Member


Joined: 12 Apr 2013
Posts: 103
Location: rawalpindi

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salim raza wrote:
What type of telephone sets are offered with PTCL connection?


The VPCO set is a Fixed Wireless Phone with a display for convenient monitoring of calls being made. The service can only be offered on these especially designed phones with VPCO software.The FWP offers both indoor as well as outdoor antenna options suiting exact location needs. For PTCL WLL VPCOs, Huwaei, ZTE & Comcept are our trusted set providers.
Mon May 20, 2013 4:00 pm View user's profile Send private message
salim raza
Junior PK Member
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Joined: 30 Apr 2013
Posts: 70
Location: pakistan

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What if the phone is faulty,what i have to do?
Mon May 20, 2013 4:01 pm View user's profile Send private message
payalsaeed
Full PK Member
Full PK Member


Joined: 12 Apr 2013
Posts: 103
Location: rawalpindi

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salim raza wrote:
What if the phone is faulty,what i have to do?


If you face any issues with the FWP, no need to worry.FWP sets shall be repaired through vendors repair centers established throughout Pakistan.
Mon May 20, 2013 4:02 pm View user's profile Send private message
salim raza
Junior PK Member
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Joined: 30 Apr 2013
Posts: 70
Location: pakistan

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What do I do if the battery of the set is not charging properly?
Mon May 20, 2013 4:02 pm View user's profile Send private message
payalsaeed
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Full PK Member


Joined: 12 Apr 2013
Posts: 103
Location: rawalpindi

Reply with quote
salim raza wrote:
What do I do if the battery of the set is not charging properly?


If there are any issues with the set battery, our Vendor will replace the battery within the warranty period or if the warranty period had expired, then these batteries are easily available in open market as well.
Mon May 20, 2013 4:13 pm View user's profile Send private message
salim raza
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Joined: 30 Apr 2013
Posts: 70
Location: pakistan

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Does V PCO support PCO Call Center Solution?
Mon May 20, 2013 4:13 pm View user's profile Send private message
payalsaeed
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Full PK Member


Joined: 12 Apr 2013
Posts: 103
Location: rawalpindi

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salim raza wrote:
Does V PCO support PCO Call Center Solution?


At present, only Comcept VPCOs support PCO Call centre solutions. For this purpose the customer has to buy special call centre setup (hardware and software required) from Comcept, making sure to use the compatible model of FWP.
Mon May 20, 2013 4:14 pm View user's profile Send private message
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