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Persona Karobar Invoice


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Reply to topic    Forum Pakistan - Pakistani Forums Home » Telenor
Persona Karobar Invoice
Author Message
Nomi
Senior Proud Pakistani
Senior Proud Pakistani


Joined: 05 May 2007
Posts: 1143
Location: ISLAMABAD

Persona Karobar Invoice
Persona Karobar customers receive a regular monthly invoice. As a customer you enjoy a good amount of control over this invoice. Following are just some of the features of the invoice:
Consolidated Invoice of Organization(sent to Contact Person Only)
Details of your Persona Karobar Package
A brief history of Transactions (invoices & payments) for your ready reference
Easy to read & understand format
Charges split into types of services used- international calls, landline calls, Value added services, International Roaming etc.
Detail of each outgoing call, SMS or GPRS session with date, time, origin, destination, duration, charges & the discount applied on the call
Complete visibility of free minutes- summary as well as detail
Every aspect under your control- level of detail, delivery mode and delivery week
Invoice delivery time of your choice
Invoice detail level according to your preference
Delivery mode of your choice- courier, email or fax

Invoice Delivery Week:
The invoice for all Persona Karobar customers is generated on 2nd of Every Month.

You can specify the format of the invoice you wish to receive by calling at 345 from your Telenor number.

Invoice Detail Options:
You have the option to receive invoice in either of the following modes:

Summary-
A summary invoice contains package plan information, brief account history, and summary of free minutes (available & utilized). Summary invoice typically spans two pages.

Itemized-
An itemized invoice contains all the information that the summary invoice contains plus a section more. This additional section is called Itemized Call Detail. It contains detail of each outgoing call, SMS or MMS sent, or GPRS session established. These call records appear with date and time of call, origin, destination number, destination place, duration and charges. Against each individual session the discount is shown to demonstrate how the quota of free minutes was utilized on an individual call basis.
"Persona Subscribers can get Itemized Invoice for only Rs. 25"

To change the format of the invoice you wish to receive, you can call at 345.

Available Invoice Delivery Modes:
You can receive Persona Karobar invoice either by email (recommended), by fax or by courier.

We encourage you to opt for receiving your invoice through email. The invoice you will receive will be an electronic replica of the paper invoice and at the same time will allow for easy duplication, forwarding, copy & paste, archiving & retrieval. And most of all, this is environment friendly. You can also print the invoice as and when required.

In case you wish to receive the invoice via Email or Fax, kindly send us a request through email billinfo.update@telenor.com.pk . Please include following details:
1. Invoice format (Please mention one: Summary ľor- Itemized)
2. Postpaid number(s) (Please mention all Persona Karobar phone numbers for which you wish to receive invoices through the new mode)
3.Any one of the following two:
a. Fax number
b. Email address (Please send an email from the address at
which you wish to receive the invoice)

Invoice Sample:
(Take the mouse cursor over the image to view the invoice details)

A snapshot of an invoice is reproduced below.
Page 1:


Page 2:


Page 3:


Page4 :


_________________
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Akser Yeh Jaanay Pehchanay Chehray Dhoka Dete Hain

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