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open letter for KESC CEO for facing excess billing


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open letter for KESC CEO for facing excess billing
Author Message
sharif5
Senior Proud Pakistani
Senior Proud Pakistani


Joined: 25 Apr 2009
Posts: 1092
Location: karachi

open letter for KESC CEO for facing excess billing
AS/00045/KE/14
May 22, 2014

Secretary / CEO
K-electric
Head Office
Karachi

Manager
Garden Centre
K-electric
Karachi

Ref : consumer No. 0400007104780
Sub : excess electricity bill for May 14 for Rs. 3,426 showing uni
t 352 units
consumed


Dear Sir

I want to registered complain and strong protest for sending excess/abnormal electricity bill for the month of May 14 for Rs. 3,426 showing units 352 consumed if you see the our previous history than realized how possible the consumption cross 350 units which is un-believable and not acceptable. When Karachi Electric replacing the good working meter on May 1, 14 than my sixth sense telling something will happen to wrong which I faced by abnormal bills since beginning, what problem that Karachi Electric replaced good working meter and install faulty cum speedy meter to charge the consumer more or exercise more punishment let decide first.

I want to point error in preparing billing by Karachi Electric detail as follows

New Meter No. SAG71695 showing unit consumed 181 and Old Meter only showing last month (April 14) unit consumed which was 4,023.

Present Rdg Past Reading Unit consumed
181 4023 352
( any one example first this working or calculation is correct, how 352 units arrived? I still fail to understand) Please stop sending un-correct and excess billing and later admit due to human error than what is my fault for which I being punished?

I do not received electricity bill for May 14 till morning ( May 22, 14 ) and more interesting due date is May 26, 14 why Karachi Electric suppose to circulate bill so late due to as careless or negligence by the bill distributor or Karachi Electric billing management, why you plan to serve the bill so late which is doing intentionally to hit those consumer who do not pay the bill for not receiving the bill suppose to surcharge late payment which not question the concern people for delaying in distributing bill on timely which Karachi Electric never learn to follow this policy but always think how to torture the consumers in the shape of un-schedule load shedding, excess billing and not circulating billing on timely, thus all these happening with the permission or approval of CEO of Karachi Electric?


Thanking You


Yours faithfully



( Ashfaq Sharif )
Thu May 22, 2014 2:40 pm View user's profile Send private message Send e-mail Yahoo Messenger
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